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privacy policy

In view of the importance of protecting privacy information, Rise Rental Camper has established a privacy policy (privacy information protection policy) regarding the handling of privacy information in the services provided on this website (hereinafter "this service").
We will protect privacy information by building a mechanism for privacy information and thoroughly recognizing and addressing the importance of protecting privacy information.

Article 1 What is privacy information?

  1. "Personal information" in privacy information refers to "personal information" in the Personal Information Protection Law, and is information about a living individual, including name, date of birth, address, telephone number, Refers to information that can identify a specific individual by contact information, other descriptions, etc.

  2. "History information and characteristic information" of privacy information refers to anything other than the "personal information" specified above, such as the services you used, the products you purchased, the pages you viewed and the history of advertisements, search keywords, and the date and time of use. , usage method, usage environment, zip code and gender, occupation, age, IP address, cookie information, location information, terminal individual identification information, etc.

Article 2 How to Acquire Privacy Information

  1. In this service, when users use this service, we may ask for privacy information such as name, address, phone number, email address. In addition, transaction records, including user privacy information, between users and business partners, etc., and payment information may be shared with our business partners (including information providers, advertisers, ad distribution destinations, etc.). ), etc.

  2. In this service, regarding users, services and software used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment (communications of the terminal when using through a mobile terminal status, various setting information for use), IP address, cookie information, location information, history information and characteristic information such as terminal individual identification information, etc. I will get it on time.

  3. This service uses Google's access analysis tool "Google Analytics". This Google Analytics uses cookies to collect data. This data is collected anonymously and is not personally identifiable. This function can refuse collection by disabling cookies, so please check your browser settings. Please see the Google Analytics Service Terms of Service page and the Google Policy and Terms page for more information about this agreement.

・Google Analytics Terms of Service page
・Google Policy and Terms page

Article 3 Purpose of Acquiring and Using Privacy Information

  1.   In this service, the purpose of acquiring and using privacy information is as follows.

  2. In order to allow customers to view and modify their own registration information and usage status, registration information such as name, address, contact information, payment method, services used, purchased products, and their prices Purpose of displaying information

  3. Purpose of using contact information such as name, address, and e-mail address to notify customers, send products, and contact customers as necessary

  4. Purpose of using information such as name, address, phone number, etc. for identity verification

  5. In order to bill for the price of the product, we use information related to payment such as the name and quantity of the product purchased, the type and period of service used, the number of times the service was used, the amount billed, name, address, bank account number, credit card number, etc. purpose

  6. For the purpose of displaying registered information on the input screen so that data can be entered easily, and transferring it to other services (including those provided by partners) based on the customer's instructions.

  7. To refuse the use of customers who violate the terms of use of this service, such as delaying payment or causing damage to a third party, or customers who attempt to use the service for illegal or unjust purposes. In addition, the purpose of using information to identify individuals such as usage mode, name and address

  8. In order to respond to inquiries from customers, we will use information necessary for providing services to customers, such as the content of inquiries and billing information, customer service usage status, contact information, etc. Purpose

  9. Purpose of use for survey and analysis of access analysis of the number of users and traffic of this service by Google Analytics

  10. Purpose of Service Improvement

  11. Purposes incidental to the above purposes of use

Article 4 Management of Personal Information
In order to keep customer's personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, it is necessary to maintain a security system, develop a management system, and thoroughly train employees. We will take appropriate measures, implement safety measures, and strictly manage personal information.

Article 5 Disclosure of Personal Information

  1. If the customer himself/herself requests disclosure of personal information, we will disclose it only to the customer without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay.

    • When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party

    • When there is a risk of significant hindrance to the proper implementation of the business of this site

    • In the case of other violations of laws and ordinances.

  2. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Article 6 Provision of Personal Information to Third Parties

  1. We will properly manage the personal information entrusted to us by our customers and will not provide it to third parties without obtaining the prior consent of the customer, except in the following cases. However, this does not apply to cases permitted by the Personal Information Protection Act or other laws and regulations.

    • When required by law

    • When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent

    • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual

    • It is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned may hinder the execution of the affairs. if there is

    • When the following matters are notified or announced in advance

    • Including provision to third parties in the purpose of use

    • Items of data provided to third parties

    • Means or method of provision to third parties

    • Stop providing personal information to third parties at the request of the person

  2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to third parties.

    • When entrusting all or part of personal information to the extent necessary for this service to achieve the purpose of use

    • When personal information is provided due to the succession of business due to merger or other reasons

    • When personal information is jointly used with a specific person, to that effect, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and When the name of the person who is responsible for the management of the personal information is notified to the person in advance or put in a state where the person can easily know it

Article 7 Safety Measures for Personal Information

  1. In this service, we take thorough security measures to ensure the accuracy and safety of personal information.

  2. We will always collect information on the protection of personal information and strive to implement the latest security measures.

Article 8 Correction and Deletion of Personal Information

  1. If the customer's own personal information held by this service is incorrect information, the customer can request correction or deletion of personal information according to the procedure specified by this service.

  2. If this service receives a request from the customer as described in the preceding paragraph and determines that it is necessary to respond to the request, the service will correct or delete the personal information without delay and notify the customer.

Article 9 Suspension of use of personal information
When the customer requests suspension of use or erasure (hereinafter referred to as "suspension of use, etc.") for the reason that the personal information is being handled beyond the scope of the purpose of use, or that it has been acquired illegally. , we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of personal information, etc., and notify the customer to that effect. However, if there is a large amount of cost to suspend the use of personal information, etc., or if it is difficult to suspend the use, etc., we will take alternative measures.

Article 10 Compliance with Laws and Regulations and Changes to Privacy Policy

  1. In this service, we will comply with Japanese laws and regulations and other norms that apply to the personal information we hold.

  2. The contents of the privacy policy can be changed without notifying the user.

  3. Unless otherwise stipulated by the Service, the changed privacy policy shall take effect at the time it is posted on this website.

Article 11 Privacy Information Manager

​Ryo Takahashi

Article 12 Inquiries
For inquiries regarding the privacy policy and the handling of personal information in this service, please contact the following contact point.

  • rise.campingcar(@)
    * To prevent spam mail, @ is written as (@) 

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